SafeNet Agent For Remote Desktop Gateway - Together With RDWeb

RELEASE NOTES

The SafeNet Agent for Remote Desktop (RD) Gateway is a solution to enable strong Two-Factor Authentication (2FA) on users who wish to access any protected RD resource behind an RD Gateway.

Issue Severity And Classification

The following table serves as a key to the severity and classification of the issues listed in the Resolved Issues table and the Known Issues table, which can be found in the sections that follow.

Severity	Classification	Definition
C	Critical	No reasonable workaround exists
H	High	Reasonable workaround exists
M	Medium	Medium-level priority problems
L	Low	Low-level priority problems

Release Information

Release Summary – SafeNet Agent For RDGateway 2.0.4

The SafeNet Agent for RDGateway 2.0.4 release offers the following browser and OS support. It also introduces some security fixes and improvements.

Support Of Edge Browser In Internet Explorer (IE) Mode

The SafeNet Agent for RDGateway (Together with RDWeb) now supports Microsoft Edge enabled in IE mode. For more information, see Compatibility and Component Information > Web Browsers section.

Support Of Windows Server 2019

SafeNet Agent for RDGateway now supports Windows Server 2019 (64-bit).

Security Fix

A non-admin user of the RDGateway agent can trigger a repair operation and temporarily obtain system level privileges. This has been fixed and the repair operation is no longer permitted from the agent.

For more details, refer to the security bulletin (ref: 20220110).

Release Summary – SafeNet Agent For RDGateway 2.0.3

The SafeNet Agent for RDGateway 2.0.3 release resolves a customer-reported issue.

Resolved Issues

Severity	Issue	Synopsis
C	SASNOI-11658	Summary: The RDP file download issue while implementing RDWeb and RDGateway agent is now resolved. The user can now successfully download the RDP file from the RDWeb page.

Release Summary – SafeNet Agent For RDGateway 2.0.0

The SafeNet Agent for RDGateway 2.0.0 resolves an important security issue.

Resolved Issues

Severity	Issue	Synopsis
H	SASNOI-9048	Summary: Dependency on SMB 1.0 is now removed which enhances the security robustness of the agent.

Release Summary – SafeNet Agent For RDGateway 1.1.1

The SafeNet Agent for RDGateway 1.1.1 resolves a customer reported issue.

Support For SHA256 Certificate

In addition to SHA1, the SHA256 certificate can now be used to digitally sign and identify the publisher of a Remote Desktop Protocol (RDP) file to the user.

Resolved Issues

Severity	Issue	Synopsis
C	SASNOI-8597	Summary: The RDP file can now be digitally signed by SHA256 certificate, in addition to the existing support for SHA1 certificate.

Release Summary – SafeNet Agent For RDGateway 1.1.0

The SafeNet Agent for RDGateway 1.1.0 contains certain new features.

Extended Operating System Support

The SafeNet Agent for RDGateway now supports Windows Server 2016 (64-bit).

Rebranding

The installation wizard has been updated with Gemalto branding.

Release Summary – SafeNet Agent For RDGateway 1.0

The SafeNet Agent for RDGateway 1.0 is the first release of the product.

Known Issues

The following table provides a list of known issues as of the latest release.

Severity	Issue	Synopsis
M	SASNOI-476	Summary: While installing the SafeNet Agent for RDGateway, on the Logon Information window, the '^' and '&' special characters are not supported in the password field. Workaround: None, will be resolved in a future release.
M	SASNOI-368	Summary: During a few instances, the RDGateway service (tsgateway) does not stop automatically on installation or uninstallation. In these cases, the user needs to manually stop the service. Workaround: To stop the RDGateway service: Open the Task Manager. On the Service tab, search for the tsgateway service, and note down its process ID (PID). On the Details tab, search for the process ID. Select the process PID, and click End Task. To verify the status of the RD Gateway service: Go to Services Console. Search for the RD Gateway service. The status should be Stopped.
H	SASNOI-377	Summary: If the Remote Desktop Protocol (RDP) file is downloaded before the agent's installation, the RDP file can be used any number of times to make a connection (even after installation of the agent). Workaround: None, will be resolved in a future release.

Compatibility And Component Information

System Requirements

Operating Systems

• Windows Server 2012 R2 (64-bit)

• Windows Server 2016 (64-bit)

• Windows Server 2019 (64-bit)

• Windows Server 2025 (64-bit)

Web Servers

• IIS 8.5

• IIS 10

Operating System And Web Browsers For ActiveX (Client Machine)

Operating System:

• Microsoft Windows 10

Web Browsers:

• Internet Explorer 11 (supported till June 15, 2022)

• Microsoft Edge (with Internet Explorer mode)

Software Components

• Microsoft .NET 4.0 and above

Upgrade

Upgrade to SafeNet Agent for RD Gateway v2.0.4 of the type Together with RDWeb supports upgrade from version 2.0.0 and above.